Privacy Policy
This page explains what information Auvitron collects, why we use it, when it may be shared with service providers, and what choices you have regarding your data.
We collect information you provide directly when you place an order, create an account, save a design, contact support, or join promotional communications. This may include your name, shipping details, billing information, email address, phone number, and any custom sizing or design notes you choose to share.
We use your information to process orders, deliver products, maintain your account, support DIY design features, prevent fraud, communicate about purchases, and improve the storefront experience. We may also use aggregate behavior data to understand how visitors browse the site and which product journeys perform best.
Payment credentials are handled by the checkout and payment providers connected to the storefront. We only retain the order and transaction details needed for operations, fulfillment, refunds, and customer support, and we limit access to staff or service partners with a business need to know.
We use essential cookies to keep carts, sessions, and account flows working correctly. We may also use analytics technologies to understand site traffic, page performance, and shopping behavior so we can improve usability and merchandising.
We do not sell personal information. We share data only with service providers who help us operate the store, such as payment processors, logistics partners, analytics vendors, fraud tools, and customer support systems, and only to the extent necessary for those services.
You may request access to, correction of, or deletion of your personal information where applicable. You can also unsubscribe from promotional emails at any time while continuing to receive essential transactional updates related to your orders.
Security
We use reasonable administrative, technical, and operational safeguards to protect stored customer data and restrict access to authorized personnel and providers.
Retention
We keep information for as long as needed to fulfill orders, maintain records, resolve disputes, comply with legal obligations, and support the ongoing customer relationship.
Updates
If we materially change this policy, the updated version will be published here with revised language that reflects how the storefront currently handles data.